What we can help with
| Topic | What to include |
|---|---|
| Upgrade or downgrade | Your username and the plan you want. See pricing. |
| Account or file help | Your username, the link to the file with the problem, and what happened. |
| Delete your account and data | Send this from your account's email address. |
| Report content | The link to the file you're reporting and why, for example copyright infringement or illegal content. |
| Partnerships or large needs | An estimate of your number of files, storage and website traffic. |
Before you get in touch
Many questions are already answered in the docs, such as how to write links, image size options and file limits.